Conducted an exploratory online survey of LibraryThing, a book recommender system. The main goal of this research was to determine whether users were actually using the recommendations being offered by the recommender system and what do the users do as a result of using the recommendations. The survey received 62 respondents and provided some valuable information regarding the need for user-centric research in this area.
Project Goal: Investigate the impact of recommendations on user choices and behaviors, focusing on a particular recommender system (LibraryThing).
Responsibility: following user-centered research process, develop an online user survey, acquire LibraryThing permission to conduct research with participants, administer user survey, analyze and report research results in a paper and presentation.
Presentation: myMETRO Presents: An Evening of Presentations by myMETRO Student Members (5/18/2011).
Managed all aspects of the intranet (KapNet) for Kaplan Test Prep & Admissions companies (~24,000 active users) worldwide, including site design and development, day-to-day site maintenance, system, security, and server administration
Utilized web analytics software to develop and analyze site usage and content metrics
Used web conferencing to provide online training of the CMS to editors and system administrators
Wrote user guide, how-to quick reference sheets, and overall site help
Collaborated with companies, business and technology teams to develop and implement site content
Project managed the implementation of the company’s direct marketing lead management database