Quality Assurance (QA) Tester

QA Tester | August 2013 – March 2014 | LearningExpress LLC

  • Conducted quality assurance (QA) on products prior to launch, including single-sign-on
  • Designed and performed usability evaluation of LearningExpress Library products
  • Mapped O*NET Spanish language data for product development of new Job and Career Accelerator
  • Analyzed product hierarchies and modified information architecture
  • Wrote test cases for products and participated in daily technology and content scrums

myMETRO Researchers Project: Landmarks Preservation

Sixth Street Embankment, Jersey City, NJ

Sixth Street Embankment, Jersey City, NJ

The Landmarks Preservation research group (Steve Essig, Catey Farley, Rini Hughes, Robin Naughton) is focused on the process of buildings and structures becoming landmarks, adaptive reuse, revitalization, historical preservation, and the impact of social, political and cultural influences on preservation.  Through our preliminary research we identified a need for a resource guide that will help new and existing preservationists navigate the intricate processes involved in preservation and adaptive reuse.  We met with the Embankment Preservation Coalition of Jersey City and offered our assistance.

Role: Researcher
Project Goal: Create an annotated bibliography that provides resources relating to historic preservation.
Project Dates: 2013
Deliverables: Annotated Bibliography, Visual Timeline, Presentation
Resource Links: myMETRO Researchers Project; METRO Library Council Tumblr

Visual Timeline

Timeline of the Harsimus Branch Embankment Preservation Project

Timeline of the Harsimus Branch Embankment Preservation Project

Landmark Preservation & Adaptive Reuse

Landmark Preservation & Adaptive Reuse Presentation

myMETRO Researchers Project Presentation (10/21/2013)

  • Presented to METRO audience on landmark and preservation
  • Discussed the research process and the resources identified


A Visual Resume

Although the traditional resume/cv has a chronology, it is difficult to express overlapping work experiences in a way that shows multiple levels of engagement, particularly non-traditional and diverse paths.  As a reflective experiment, the traditional resume/cv is re-imagined in a way that turns chronology on its side.  It is a simple timeline that visually expresses work experiences sans bullet points.




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Dillon: What it means to be an iSchool

Andrew Dillon | 14 OCTOBER 2012| JELIS – Journal of Education in Library and Information Science

Though considered by some to represent a major break with LIS education, Schools of Information ‘iSchools’ might better be seen as representative of efforts to extend concerns with information and human use`rs beyond the agency model of traditional LIS approaches. In this paper, the key attributes of iSchools are identified in terms of intellectual coverage, interdisciplinarity, and research commitment. Rather than formally distinct from LIS programs, iSchools are considered exemplars of a type of program into which more LIS programs might evolve.Keywords: iSchools, research orientation, LIS education, curriculum coverage

via JELIS – Journal of Education in Library and Information Science » Blog Archive » Dillon: What it means to be an iSchool.

Writing for the Profession: Paving a Path to Publication

 05-23-2013 : METRO

Not everyone is a writer and not everyone wants to write, but most of us do write for our jobs and we write to get a job. Knowing how to write well can not only help us advance in our own careers, but it can help others when we share our knowledge and our experiences and our ideas with them, in writing.

via Writing for the Profession: Paving a Path to Publication – 05-23-2013 : METRO article contact: Davis Erin Anderson articles for METRO in New York, NY US METRO.

Job Rejections

Today’s job application process is badly designed, convoluted, and a test of sanity.  It is designed not to hire, but rather to check boxes and create negative experiences.  Going through the process, it is easy to notice that the systems and the humans don’t work well with each other.  The human-computer interaction is missing the user research necessary to make it useful and easy to use.

When thinking about job rejections, it is necessary to think about applications both as applying one’s self and applying to organizations.  In both cases, a decision occurs at a moment in time and space and can be visualized on a number line.

Number line

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Is ROI the Right Way to Judge a College Education?

Scott Carlson Steve | April 22, 2013 | The Chronicle of Higher Education

Just listen to Dimitrius Graham sing. His voice soars up and down the scale like a bird carried on the wind. As a music major at Morgan State University, he seems keenly aware of certain realities about his life: His talent is undeniable and probably innate, and his future is promising but uncertain. He could make a career singing on Broadway or climbing the charts as a Billboard phenomenon. Or he could spend years singing for church groups and community theaters, for little or no money.Because he went to college already able to sing, and because a career in singing is something of a financial crapshoot, one has to ask: Is he wasting his time and money, getting a degree in something that might not pay off? Mr. Graham, sitting in a campus food court with a group of friends, is quick with an answer.”I cant not go to college,” he says flatly. He just had a long conversation with a friend who was drifting at Morgan State, a historically black institution, and who was considering dropping out. He tried to dissuade his friend, saying that would lead to an unsteady retail job at best. “By the time you have worked there for a while, I will be done and will have a more secure job,” he told his friend. For Mr. ­Graham, it was all about the job, the opportunities, the doors that would open with a parchment embossed in gothic lettering.

via Is ROI the Right Way to Judge a College Education? – Administration – The Chronicle of Higher Education.